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Frequently Asked Questions

Explore our FAQ page for detailed answers about our services, pricing, processes, and how we operate to support your business.

    Plans and Pricing
  • Our subscriptions come with a 6-month minimum commitment, followed by a month-to-month structure. This allows us to build lasting partnerships while providing ongoing support for your evolving needs.

  • If you cancel early, you’ll owe the full cost of the website ($3,250), minus the payments you’ve already made. Our subscription model is designed to foster long-term relationships, ensuring both parties invest in a successful collaboration.

  • Yes, subscriptions are indefinite to maintain and optimize your site over time. Many clients find the ongoing service invaluable, as it ensures their website continues to deliver strong results and adapt to their business growth.

  • Payments have a 7-day grace period. After that, a $25 late fee is applied. If invoices remain unpaid and there’s no communication, we may terminate the contract, but only as a last resort. We value transparency and partnership, so we encourage open dialogue to resolve any payment concerns.

  • We use Stripe to securely process payments via credit or debit card for subscriptions. For lump-sum payments, we accept ACH bank transfers to minimize processing fees.

  • Yes, additional pages cost $100 per page as a one-time fee, not a recurring charge. We believe in fair and transparent pricing.

  • If you’re unsatisfied during the design phase, we’ll issue a full refund of your initial payment. Once development begins, refunds are at our discretion, but our priority is always your satisfaction and confidence in the final product.

  • Yes! For $50 per month, you can enjoy unlimited edits and support with a 6-month minimum commitment. This ensures we can maintain the same level of quality and responsiveness over time.

  • Lump-sum plans offer long-term cost savings by paying upfront, while subscriptions provide affordable, manageable monthly payments with ongoing support. Your choice depends on your cash flow and whether you value continuous service or a one-time investment.

  • Yes and no. Our packages include key on-page SEO elements like fast load times, optimized content, and metadata. For advanced, ongoing SEO services, we partner with experts to provide tailored solutions that align with your goals.

    Web Design Services
  • We offer transparent pricing starting at $150 per month for a standard 5-page small business website, designed to fit within your budget while delivering exceptional value. Our 6-month minimum subscription includes hosting, unlimited edits, 24/7 support, and lightning-fast load times with A+ Google Page Speed scores. Custom pricing is available for larger or more complex projects to ensure your unique needs are met.

  • Tech Lumo is built on a commitment to genuine partnerships with our clients. We hand-code every website for unparalleled speed, security, and customization. Our focus on long-term client relationships, mobile-first design, and 24/7 customer support ensures your business not only gets an exceptional website but a dedicated partner in your success.

  • Yes, we offer unlimited edits at no extra cost because we believe your website should grow with your business. Just let us know what you need, and our team will implement changes quickly to keep your site fresh and effective.

  • For standard 5-page websites, the typical completion time is 2-3 weeks. Larger or more customized projects may take longer, but we always provide a clear timeline upfront. Our goal is to balance quality and speed, so you can start seeing results as soon as possible.

  • No, the site itself remains our property because we take pride in maintaining its quality and performance. However, you will always own your domain and assets, which we will transfer to you upon cancellation.

  • Never. Our websites are fully hand-coded for unmatched performance, security, and customization. By avoiding page builders and templates, we ensure your site is unique, efficient, and perfectly tailored to your business needs.

  • Custom-coded websites are faster, more secure, and easier to maintain. They don’t rely on plugins or databases, making them immune to common hacking vulnerabilities. Plus, there are no ongoing updates required to keep your site safe—our sites are built to last, offering peace of mind and long-term value for your investment.



  • Technology Solutions
  • Our back-office services are tailored for small businesses across various industries. Whether you’re managing a retail shop, a service-based business, or are a solopreneur, our tools and systems are designed to simplify your operations and save you time.

  • We offer flexible pricing structures designed to fit the unique needs of your business. During our initial consultation, we’ll assess your requirements and create a customized plan that aligns with your goals and budget, ensuring a long-term, value-driven partnership.

  • Absolutely! We understand that your business needs may evolve, so we make it easy to adjust, add, or remove services as required. Our goal is to grow alongside your business and provide the support you need at every stage.

  • At Tech Lumo, we prioritize building lasting partnerships with our clients. Our services are not only customized to fit your current needs but are also scalable to grow with your business. With expert support and a commitment to your success, we’re here to help you thrive.

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